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The National Academies

ACRP Synthesis 11-03/Topic S04-18 [Final (Synthesis)]

Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency
[ ACRP 11-03 (Synthesis of Information Related to Airport Practices) ]

  Project Data
Funds: $45,000
Authorization to Begin Work: 11/23/2015 -- estimated
Staff Responsibility: Gail R. Staba
Research Agency: Smith-Woolwine, Inc.
Principal Investigator: James F. Smith
Effective Date: 6/15/2016
Completion Date: 8/28/2017
Fiscal Year: 2016

TRB's Airport Cooperative Research Program (ACRP) Synthesis 82: Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency summarizes airport practices and tools used by airport emergency managers. Using social media for emergency management, airports glean information and intelligence from the stream of posts and messages passing through social media and then apply this information to enhance situational awareness and resource allocation decisions by emergency managers. Such uses raise the stakes for timeliness of data extraction and validation of the results, especially if the information is going to be used for resource allocation and other decision making.

 

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